quality-guarantee

10-Year Guarantee

Our Commitment to You

We know just how much your little ones mean to you, which is why we create safe, durable, and ergonomic products you can rely on—time and time again, and often from one child to the next.

Choosing baby gear is a big decision and to make you feel confident in your choice we proudly offer a quality guarantee on our products. This way you can rest easy knowing that if any manufacturing or material issues arise, we’ll replace your product or part at no charge. Your peace of mind is our commitment.

Read the full Warranty Policy

SUSTAINABILITY IN ACTION

Designed to Last

We build our products to go the distance—that’s why they come with a 10-year warranty. The longer they last, the less waste that ends up in landfills, and that’s a win for both you and the planet. See how our commitment to sustainability guides everything we do, from responsible sourcing to reducing our footprint.

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I got my BabyBjörn product as a gift, is it still covered by the BabyBjörn warranty?

Yes! Our warranty is valid for the first user of the product, whether that be the purchaser themselves or the gift recipient.

What products are covered under the BabyBjörn warranty?

The BabyBjörn warranty applies to products in our current range. If you have a product that is no longer in production, please contact our Customer Service at care@babybjorn.com or submit a request through the BabyBjörn Help Center.

Under the BabyBjörn Warranty, will you repair or replace my product?

If we find that your product is defective, we will either repair or replace it at no cost to you. We will also cover the shipping fees to send the repaired or replaced product back to you. Please note that the only options available for defective products are repair or replacement. Refunds are not provided under this warranty.